Hotel "Уют"


This User Agreement describes and regulates the interaction of users with the official website of the hotel «Comfort», and also defines the procedure for the use of services and materials posted on the site by users.
  1. Definition of terms and concepts used in this Agreement

    The hotel «Uyut» is a property complex located at the address: Klintsy, K.Marx str., 1, providing, in accordance with the Rules for the provision of hotel services in the Russian Federation, approved by the Decree of the Government of the Russian Federation dated 09.10.2015 No. 1085, hotel services to an unlimited number of persons.

    The official website of the Hotel «Uyut» is a website located on the Internet at and containing information about services, goods, the seller and the service provider, allowing the selection, ordering and purchase of goods, and (or) receiving services.

    Site Administration – authorized employees to manage the Site, acting on behalf of the owner and (or) authorized user of the Site.

    The Site User is a person who has access to the Site via the Internet and uses the Site. Site content – the results of intellectual activity protected by the legislation of the Russian Federation, including the texts of literary works, their titles, prefaces, annotations, articles, illustrations, covers, musical works with or without text, graphic, textual, photographic, derivative, composite and other works, user interfaces, visual interfaces, trademark names, logos, computer programs, databases, as well as design, structure, selection, coordination, appearance, general style and arrangement of this Content, part of the Site and other intellectual property objects all together and/or separately contained on the Site.
  2. General provisions
    1. The use of the Site is regulated by the norms of the current legislation of the Russian Federation.
    2. The condition for the user to use the Site is the user’s full consent to this User Agreement and the Privacy Policy posted on the Site. Viewing the site and (or) using its tools is a confirmation of the user’s consent to the terms of this User Agreement.
    3. If the user does not agree with the terms of this User Agreement, the user undertakes to immediately leave the Site and not use the tools of the Site to perform any actions.
    4. The site administration reserves the right to change, add or remove clauses of this User Agreement at any time without notifying the user. The User independently monitors changes to the User Agreement and bears the risks associated with its change.
    5. This User Agreement comes into force from the moment it is posted on the Site.
  3. Subject of the agreement
    1. The subject of this Agreement is to provide the User with access to the information contained on the Website about hotel services provided by the hotel, the procedure and conditions for their provision and provision, as well as providing access to direct booking of hotel services in accordance with the Rules for the provision of hotel services in the Russian Federation, approved by the Decree of the Government of the Russian Federation dated 09.10.2015 No. 1085.
    2. The Site provides the User with the following services: search and navigation on the website, information about the service, its composition and quality, visual and contact information about the hotel, booking and payment module.
    3. This User Agreement describes and regulates all the services of the Site that exist at the time of the user’s visit to the Site, as well as any subsequent modifications and improvements that appear in the future.
    4. Access to the site is provided free of charge.
    5. The operation of the booking and payment module is carried out through an affiliate program, the responsibility for the operation of which is borne by the copyright holder of the booking and payment module. Information about the booking and payment module is available on the website of the program developer /. The User’s use of the booking and payment module on the Website means that the latter accepts the terms of use of the booking and payment module posted on the developer’s website.
    6. The site administration and the owner of the property complex are not responsible for the operation of the booking and payment module.
  4. Rights and obligations of the Parties
    1. The User has the right to:
      1. Use all the services available on the Site;
      2. To receive reliable information regarding the services of the site through the communication channels indicated on the Site;
      3. Use the Site exclusively for the purposes and in the manner provided for by this User Agreement and in ways not prohibited by the legislation of the Russian Federation;
      4. Post links to the Site and share information from the Site with an unlimited number of people in order to form a positive image of the Site and the Arbat House Hotel.
    2. The Site User undertakes to:
      1. Provide, upon request of the Site Administration, additional information about the User that is directly related to the services provided by this Site.
      2. Observe the property and non-property rights of authors and other copyright holders when using the Site.
      3. Do not take actions that may be considered as disrupting the normal operation of the Site.
      4. Compensate the Site Administration for damage, including lost profits, in case of harm caused by their actions, such as limiting the site’s operability, significantly reducing the bandwidth of the site’s communication channel, changing and (or distorting) information on the Site, as well as blocking or other negative impact on the Site.
      5. Do not distribute any confidential and protected by the legislation of the Russian Federation information about individuals or legal entities using the Site.
      6. Avoid any actions as a result of which the confidentiality of information protected by the legislation of the Russian Federation may be violated.
      7. Do not use the Site to distribute advertising information, except with the consent of the Site Administration.
      8. Do not use the Site’s services for the purpose of:
        1. committing illegal actions;
        2. causing threats to national security and facilitating terrorist activities;
        3. the incitement of ethnic hatred;
        4. violation of the rights of minors and (or) causing harm in any form;
        5. prejudice to the rights of minorities;
        6. corruption activities;
        7. humiliation and attacks on the integrity of the constitutional order;
        8. misrepresentation of the website Administration.
      9. Provide the site Administration with reliable information.
      10. To ensure the safety of personal data from access by third parties.
    3. The user is prohibited from:
      1. Use any devices, programs, procedures, algorithms and methods, automatic devices or equivalent manual processes to access, purchase, copy or track the content of the Site.
      2. Disrupt the proper functioning of the Site.
      3. Bypass the navigation structure of the Site in any way to obtain or attempt to obtain any information, documents or materials by any means that are not specifically provided by the services of this Site.
      4. Unauthorized access to the functions of the Site, any other systems or networks related to this Site, as well as to any services offered on the Site.
      5. Violate the security or authentication system on the Site or on any network related to the Site.
      6. Perform a reverse search, track or attempt to track any information about any other User of the Site.
      7. To use the Site and its Content for any purposes prohibited by the legislation of the Russian Federation, as well as to incite any illegal activity or other activity that violates the rights of the Site or other persons.
    4. The site administration has the right:
      1. To change the terms of use of the Site, as well as to change the content of this Site. The changes take effect from the moment the new version of the Agreement is published on the Website.
      2. In case of detection of signs of the Site User’s actions mentioned in sub-paragraphs 4.3.1– — 4.3.7., restrict the user’s access to the Site, identify the Site user by available means, and report such actions to law enforcement agencies.
      3. Disclose information about the user if the current legislation of the Russian Federation requires such disclosure.
    5. The Site Administration is not responsible for the damage caused to the user as a result of actions taken independently by him, guided by the information posted on the Site.
  5. Use of the site
    1. The Site and the Content included in the Site are owned and operated by the Site Administration.
    2. The content of the Website is protected by copyright, trademark law, as well as other intellectual property rights and unfair competition law.
    3. This Agreement applies to all additional terms and conditions for the purchase of goods and/or the provision of services provided on the Site.
    4. The information posted on the Website should not be interpreted as a modification of this Agreement.
    5. The site administration has the right to make changes to the list of Goods and services offered on the Site and (or) their prices at any time without notifying the User.
  6. Responsibility
    1. Any losses that the User may incur in the event of intentional or negligent violation of any provision of this Agreement, as well as due to unauthorized access to the communications of another User, the Site Administration will not be reimbursed.
    2. The site administration is not responsible for:
      1. Delays or failures in the process of performing an operation caused by force majeure, as well as any case of malfunctions in telecommunications, computer, electrical and other related systems.
      2. Actions of transfer systems, banks, payment systems and for delays related to their operation.
      3. Proper functioning of the Site, if the User does not have the necessary technical means to use it, and also does not bear any obligations to provide users with such means.
  7. Violation of the terms of the User Agreement
    1. The site Administration has the right to disclose information about the User if the current legislation of the Russian Federation requires or permits such disclosure.
    2. The Site Administration has the right to terminate and/or block access to the Site without prior notice to the User if the User has violated this Agreement or the terms of use of the Site contained in other documents, as well as in the event of termination of the Site or due to a technical malfunction or problem.
    3. The site Administration is not responsible to the User or third parties for the termination of access to the Site in case of violation by the User of any provision of this Agreement or other document containing the terms of use of the Site.
  8. Dispute resolution
    1. In case of any disagreements or disputes between the Parties to this Agreement, a mandatory condition before applying to the court is to submit a claim (a written proposal for a voluntary settlement of the dispute).
    2. The recipient of the claim within 30 calendar days from the date of its receipt, notifies the applicant of the claim in writing about the results of the consideration of the claim.
    3. If it is impossible to resolve the dispute on a voluntary basis, any of the Parties has the right to apply to the court for protection of their rights, which are granted to them by the current legislation of the Russian Federation.
    4. Any claim regarding the terms of use of the Site must be filed within 5 days after the grounds for the claim arise, with the exception of copyright protection for the materials of the Site protected in accordance with the law. In case of violation of the terms of this clause, any claim is left without consideration by the court.
  9. Additional conditions
    1. The Site Administration does not accept counter-offers from the User regarding changes to this User Agreement.
    2. User reviews posted on the Site are not confidential information and can be used by the Site Administration without restrictions.